FAQS

FAQS:

• We accept Visa, Mastercard, Amex, Discover, Shop Pay and Apple Pay and Selene + Sol gift cards.
• Typically orders process within 48 hours and will arrive within 2-5 days via standard ground shipping. Orders placed before 8am EST will be processed the same business day.
• USPS Ground = 2-5 business days
• USPS Priority = 1-3 business days
• USPS Express = Next Day to 2 -day (if order is placed before 8am EST it can be processed to ship for Next Day)
• Can I choose a specific delivery date? Yes! If it is a gift and you are ordering it to be received on a particular delivery window, just e-mail us and we are happy to work with you. seleneadnsolmarket@gmail.com
• Can I include a note with my order? Absolutely. Just select "Add a Note" during check out and a personalized handwritten note will be included.
• Do you wrap if it is a gift? Check out our "Gift Ideas" page for creative combinations and a look at how we can package your gift items. You may also choose "It's a Gift" at checkout and it will be wrapped in our tissue and placed in an organza or velvet pouch for gifting along with a note. Prices will be removed on all items. 
• How do I track my package? You will receive tracking details once your order is shipped. 
• We want you to love what you receive and if there are any issues please contact us with your name and order info at: seleneandsolreturns@gmail.com